Accessing your IBM Support Account
IBM has long since been known for its rock-solid customer support. But for many A spera customers, opening tickets via the Support Portal is a new and unfamiliar process. For that reason, we’ve put together this short tutorial to guide you on how to set …
The 3-2-1 Backup Rule: Enterprise Data Protection Strategy That Actually Works
Data loss doesn’t announce itself. One moment your organization operates normally, the next moment years of customer records, financial data, or intellectual property vanish. The 3-2-1 backup rule represents the most battle-tested data protection strategy ever devised, yet many organizations either misunderstand its principles or …
Which Security Protocol Does Secure File Transfer (SFTP) Use to Transfer Data?
TL;DR: SFTP (Secure File Transfer Protocol) keeps data secure by using SSH (Secure Shell) protocol for encryption and authentication. Yes, SFTP does use SSH to create encrypted connections between client and server, protecting sensitive data during transfer. Unlike regular FTP which sends data in plain …
PacGenesis Named Hyperscaler Success Story by Ingram Micro: Closing Multimillion-Dollar Deals Through Strategic Cloud Innovation
Ingram Micro has spotlighted PacGenesis as a hyperscaler marketplace success story. This recognition stems from a critical multimillion-dollar SaaS deal that required immediate marketplace listing to meet a customer’s committed cloud spend deadline. The case study demonstrates how strategic partnerships and rapid response capabilities drive …
How to Update License Keys for IBM Aspera Web Applications: 2025 Update
IBM Aspera has several web applications available to enable high-speed data transfer for you and your users, and to manage, monitor, and report on those transfer sessions. Aspera Shares, Aspera Faspex, Aspera Console and Aspera Orchestrator are all customer-hosted web application options and are available …
Advancing Self-Managed Software Excellence: IBM Aspera Software Updates & Roadmap for 2025
PacGenesis is dedicated to bringing you solutions that optimize your data workflows and secure your most critical assets. IBM Aspera’s on-premise software continues to be a cornerstone for enterprises requiring unparalleled speed and control over large file transfers. Recent updates and the exciting 2025 roadmap …
What is Media Shuttle? An Explanation for 2025!
TL;DR Media Shuttle is Signiant’s subscription-based enterprise file sharing solution that manages file movement through cloud software, allowing businesses to send, share, and submit files with no size limitations using on-premise or cloud storage. Key comparison with IBM Aspera: Bottom line: While Media Shuttle offers …
What is Signiant App?
TL;DR Signiant App is the desktop application that connects your computer to Media Shuttle (Signiant’s cloud-based file transfer service) for transferring multiple files of various sizes. Key Issues with Signiant App: Why IBM Aspera is Better: Bottom line: While both are secure, Aspera offers better …
The Main Security Drawback of File Transfer Protocol (FTP)
TL;DR — FTP Security: What You Need to KnowFTP, the classic protocol for transferring files across networks, remains popular due to its simplicity—but it was never designed with modern security in mind. By default, FTP transmits credentials and data in clear text, leaving it vulnerable …
Entrust CA No Longer Trusted
For those of you that use Entrust as your CA, you’ll need to look for a new signing authority. On June 27th, Google announced that they will no longer be supporting Entrust signed certs. Specifically, any cert signed by Entrust after November 11, 2024 will …



