Accessing your IBM Support Account
YMP Admin
IBM has long since been known for its rock-solid customer support. But for many A spera customers, opening tickets via the Support Portal is a new and unfamiliar process. For that reason, we’ve put together this short tutorial to guide you on how to set …
Hard Drive Disposal vs. Recycling: The Enterprise Guide to Destroying Old Hard Drives Securely
Enterprise data security doesn’t end when you decommission storage infrastructure. Every retired hard drive represents a potential data breach waiting to happen. The distinction between hard drive disposal, destruction, and recycling carries profound implications for cybersecurity, regulatory compliance, and environmental responsibility. …
The 3-2-1 Backup Rule: Enterprise Data Protection Strategy That Actually Works
Data loss doesn’t announce itself. One moment your organization operates normally, the next moment years of customer records, financial data, or intellectual property vanish. The 3-2-1 backup rule represents the most battle-tested data protection strategy ever devised, yet many organizations either misunderstand its principles or …
IBM Aspera Product Updates from IBC2025
Scott Pecnik
At the IBC2025 conference, PacGenesis and IBM Aspera were pleased to provide the latest updates around Aspera software and SaaS solutions. Aspera is the world leader in high-speed data transfer solutions, enabling customers to move data at any size over any distance, with a combination …
What is Throughput? An Explanation Of Throughput
Summary: Throughput is a critical metric used to measure the amount of data successfully processed or transferred over a system or network within a given timeframe. It reflects real-world performance output, helping organizations evaluate how efficiently their systems handle workloads. In this article, we provide …
3 File Size Limits with SharePoint: 2025 Max Storage File Size
TLDR for Blog Post: TL;DR: SharePoint has file size limits of 2GB (default threshold) to 15GB maximum, plus URL character limits of 400 and OneDrive sync limits of 300,000 items. Organizations struggling with these restrictions can use solutions like IBM Aspera to transfer large files …
Which Security Protocol Does Secure File Transfer (SFTP) Use to Transfer Data?
TL;DR: SFTP (Secure File Transfer Protocol) keeps data secure by using SSH (Secure Shell) protocol for encryption and authentication. Yes, SFTP does use SSH to create encrypted connections between client and server, protecting sensitive data during transfer. Unlike regular FTP which sends data in plain …
Speed, Security, Simplicity: Which Is Better Media Shuttle or massiv.io?
PacGenesis stands for scalable, secure data transfer. We deliver business transformation with intelligent systems and strong cybersecurity. Many of our 300+ global customers ask us every day: which is better Media Shuttle or massiv.io? We’ve done the hard work to compare. Here’s what matters. …
PacGenesis Named Hyperscaler Success Story by Ingram Micro: Closing Multimillion-Dollar Deals Through Strategic Cloud Innovation
Ingram Micro has spotlighted PacGenesis as a hyperscaler marketplace success story. This recognition stems from a critical multimillion-dollar SaaS deal that required immediate marketplace listing to meet a customer’s committed cloud spend deadline. The case study demonstrates how strategic partnerships and rapid response capabilities drive …
How to Update License Keys for IBM Aspera Web Applications: 2025 Update
IBM Aspera has several web applications available to enable high-speed data transfer for you and your users, and to manage, monitor, and report on those transfer sessions. Aspera Shares, Aspera Faspex, Aspera Console and Aspera Orchestrator are all customer-hosted web application options and are available …
