Aspera Escalation Process
If you need to escalate a ticket within the IBM Support system, you now have two processes to be able to do so. Before escalating, please ensure you have followed The Best Practices for Aspera Support. Once confirmed, you would be able to now escalate a …
Aspera On Cloud: Branding Your Organization with Profile Setup & Customization Basics
To make your brand stand out, Aspera on Cloud allows various branding options to customize the display of each workspace. Administrators can configure their own workspace name and subdomain as well as download graphics to display to their users. Admins can also configure login buttons …
How to Customize Submission Forms in Aspera on Cloud’s Shared Folder Application
Do you need to send forms to recipients that need to be more detailed than just the primary fields? Inside Shared Folders, users can customize submission forms to gather more specific and tailored information from their recipients. Below are two ways users can add metadata …
How Do I Enable Aspera Connect in Chrome?
IBM Aspera Connect is a lightweight client built on Aspera technology that works with web applications. It allows users to upload and download files at record speeds. This transfer client allows users to move files and folders of any size through a simple download and …
How to Maximize User Experience with Aspera on Cloud Key Features and Applications
Do you need a file transfer solution that provides quick and easy package sending, shared inboxes to collaborate, an option for public links for unauthenticated sharing, and offers automated activity reporting? Aspera on Cloud has all of these capabilities, and in this blog, we will …
IBM Releases Aspera High-Speed Transfer Server v4.1
IBM is continuing to make improvements to Aspera to make it the best and fastest way for organizations like yours to transfer large files or large volumes of files across the country or around the globe. Recently, IBM released an update to High-Speed Transfer Server …
How to Transfer A Large File
It can be rather frustrating when you try to send large files like video or data through email only to receive an error message that the file is too large. Unfortunately, email accounts can’t carry as much storage as you would like to think. For …
How Does SFTP Work?
Secure File Transfer Protocol or SFTP is a file transfer protocol developed to send large amounts of data and files over the internet securely. SFTP builds on the widespread protocol FTP or File Transfer Protocol by embedding a security mechanism in the SFTP file transfer …
What is Aspera FASP®?
Aspera is the fastest high-speed file transferring system on the market for sending large files or large volumes of files around the world. The reason Aspera wins this title is because rather than using antiquated file-sharing technologies based on TCP, such as the decades-old FTP, …
