Support

For technical support, feel free to reach out to us at anytime:

engineering@pacgenesis.com

Create an Aspera Ticket with IBM Support:
Create Aspera Ticket
Create a Support Ticket with Irdeto:
Create an Irdeto Ticket
Aspera on Cloud Status:
Check Status and Subscribe for Updates
Create a Trend Micro Support Ticket
Create a Trend Micro Ticket
Other Resources

We’re a growing team with expertise in all aspects of digital content workflows and have deep partnerships with industry-leading software providers.

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PacGenesis. is a leader in Digital File Movement and Cybersecurity Solutions. and is partnered with Aspera, Irdeto, and Trend Micro.
© 2024 PacGenesis. All Rights Reserved
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