Log File Locations for IBM Aspera Web Applications

Introduction

IBM offers several customer-managed web applications that extend functionality and enable workflows around high-speed data transfer.

Aspera Faspex and Aspera Shares offer end users a friendly web interface for direct file transfers.

Aspera Console provides monitoring, management, and reporting capabilities.

Aspera Orchestrator allows customers to design and execute file-based workflows.

Each of these applications can be deployed in a customer’s on-premise data center or public cloud environment. Logs are automatically managed and rotated by each app. This article will describe where to find the applicable log files for each application, useful for troubleshooting with PacGenesis engineers or IBM technical support.

Aspera Faspex

Linux

• Faspex: /opt/aspera/faspex/log
• asctl: /opt/aspera/common/asctl
• MySQL: /opt/aspera/common/mysql/data/mysqld_error.log
• Apache: /opt/aspera/common/apache/logs

Windows

• Faspex: C:\Program Files (x86)\Aspera\Faspex\log
• asctl: C:\Program Files (x86)\Common Files\Aspera\Common\asctl
• MySQL: C:\Program Files (x86)\Common Files\Aspera\Common\mysql\data\mysqld_error.log
• Apache: C:\Program Files (x86)\Common Files\Aspera\Common\apache\logs

Aspera Shares

Linux

• Shares: /opt/aspera/shares/u/shares/log
• MySQL, nginx, background processes: /opt/aspera/shares/var/log
• Stats Collector: /opt/aspera/shares/u/stats-collector/logs

Windows

• Shares: C:\shares\www\log
• MySQL, nginx, background processes: C:\shares\www\log
• Stats Collector: C:\shares\statscollector\logs

Aspera Console

Linux

• Console: /opt/aspera/console/log
• asctl: /opt/aspera/common/asctl/asctl.log
• MySQL: /opt/aspera/common/mysql/data/mysqld.log
• Apache: /opt/aspera/common/apache/logs

Windows

• Console: C:\Program Files (x86)\Aspera\Management Console\log
• asctl: C:\Program Files (x86)\Common Files\Aspera\Common\asctl
• MySQL: C:\Program Files (x86)\Common Files\Aspera\Common\mysql\data\mysqld.log
• Apache: C:\Program Files (x86)\Common Files\Aspera\Common\apache\logs

Aspera Orchestrator

• Orchestrator: /opt/aspera/var/run/orchestrator/log
• asctl: /opt/aspera/common/asctl/log
• MySQL: /opt/aspera/common/mysql/var/run/mysqld_error.log
• Apache: /opt/aspera/common/apache/logs

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