Categories: AsperaIBM

Log File Locations for IBM Aspera Web Applications

Sections

Toggle

Introduction

IBM offers several customer-managed web applications that extend functionality and enable workflows around high-speed data transfer.

Aspera Faspex and Aspera Shares offer end users a friendly web interface for direct file transfers.

Aspera Console provides monitoring, management, and reporting capabilities.

Aspera Orchestrator allows customers to design and execute file-based workflows.

Each of these applications can be deployed in a customer’s on-premise data center or public cloud environment. Logs are automatically managed and rotated by each app. This article will describe where to find the applicable log files for each application, useful for troubleshooting with PacGenesis engineers or IBM technical support.

Aspera Faspex

Linux

Faspex: /opt/aspera/faspex/log
asctl: /opt/aspera/common/asctl
MySQL: /opt/aspera/common/mysql/data/mysqld_error.log
Apache: /opt/aspera/common/apache/logs

Windows

Faspex: C:\Program Files (x86)\Aspera\Faspex\log
asctl: C:\Program Files (x86)\Common Files\Aspera\Common\asctl
MySQL: C:\Program Files (x86)\Common Files\Aspera\Common\mysql\data\mysqld_error.log
Apache: C:\Program Files (x86)\Common Files\Aspera\Common\apache\logs

Aspera Shares

Linux

Shares: /opt/aspera/shares/u/shares/log
MySQL, nginx, background processes: /opt/aspera/shares/var/log
Stats Collector: /opt/aspera/shares/u/stats-collector/logs

Windows

Shares: C:\shares\www\log
MySQL, nginx, background processes: C:\shares\www\log
Stats Collector: C:\shares\statscollector\logs

Aspera Console

Linux

Console: /opt/aspera/console/log
asctl: /opt/aspera/common/asctl/asctl.log
MySQL: /opt/aspera/common/mysql/data/mysqld.log
Apache: /opt/aspera/common/apache/logs

Windows

Console: C:\Program Files (x86)\Aspera\Management Console\log
asctl: C:\Program Files (x86)\Common Files\Aspera\Common\asctl
MySQL: C:\Program Files (x86)\Common Files\Aspera\Common\mysql\data\mysqld.log
Apache: C:\Program Files (x86)\Common Files\Aspera\Common\apache\logs