Categories: IBMTips

IBM Support Portal – Updating Your Case Notifications Preferences

To update your profile settings:

  1. Visit the IBM Support Site at https://ibm.com/mysupport.
  2. If you are not already signed into the community, click the user icon in the upper-right corner of any community page, then click Log In, and then sign in with your username and password.


Figure 1. Location of the Sign In option in the user menu

  1. Once you have signed in, click the user icon in the top right of any page in the IBM Support Community, and then click Profile & Settings. The Support preferences and settings page displays.


Figure 2. Location of the Profile & Settings option in the user menu

  1. If it is not currently selected, click the Cases tab, and then make changes to its fields. All fields are optional.

Click Save. Your changes take effect immediately.

YMP Admin

Recent Posts

PacGenesis Trend Micro Onboarding and Support Process

When deploying Trend Micro solutions through PacGenesis, our goal is to make onboarding and support…

8 hours ago

Is Email a Safe Way to Send Files?

Email remains one of the most common methods for sharing files in today's digital workplace.…

1 day ago

BadCam Vulnerability Transforms Trusted Webcams Into Remote Attack Weapons

TL;DR: Security researchers discovered "BadCam," a critical vulnerability affecting Lenovo 510 FHD and Performance FHD…

1 week ago

How to Update License Keys for IBM Aspera Web Applications: 2025 Update

IBM Aspera has several web applications available to enable high-speed data transfer for you and…

2 weeks ago

Advancing Self-Managed Software Excellence: IBM Aspera Software Updates & Roadmap for 2025

PacGenesis is dedicated to bringing you solutions that optimize your data workflows and secure your…

3 weeks ago

The Future of Cloud-Powered Transfers: IBM Aspera on Cloud (AoC) SaaS Innovations & Roadmap for 2025

For organizations embracing the agility and scalability of cloud environments, IBM Aspera on Cloud (AoC)…

3 weeks ago